Part of the process required me to log into the access point, but I could not find any connection details such as the port, username, or password. After a bit of digging, I figured it out.
In my case, the IP address was To log in, I ran the following command from my terminal:. If the access point is already adopted and provisioned, the UniFi controller changed the SSH login credentials for it. If this is the first access point added to the UniFi controller, the new username is admin and the password was randomized. If you need to change the SSH login credentials for the access point, please read this article. To find the IP address for your access point, log into your UniFi controller and go to the Devices page.
Ubiquiti Controller Forgotten Password, Reset UniFi Administrator Password
For example, you might run into the following issue:. This can be fixed by supplying an additional option to the ssh command as shown below. Did I help you? Send me a tip. Name required. Mail will not be published required. Notify me of followup comments via e-mail. I believe that the free flow of information and ideas is key to the past and future development of mankind. Unless the content declares otherwise, the post content on this site is declared public domain CC0 1.
This is obviously not desirable on a device with limited resources, such as the Raspberry Pi. If you are migrating to a new controller or recovering from a controller failure, you have the option of restoring your UniFi configuration from a previous backup. Hi John, Sorry for the late reply. Thanks again, Chris. I followed the instructions and it was working great.
I was able to get in and manage the controller several times. Suddenly The page will not load when I try to. Everything seems to go ok. Any tips on debugging this? Is there a way from the command line to see if the controller is running?
I figured it out. I had another program that was using port I changed it to use and the UniFi Controller fired right up. Or something else? Certainly, after dist-upgrading my PiZero from Jessie to Stretch and switching to openjdkjre-headless to get Unifi 5.
Also, the new web UI is a big upgrade! Your email address will not be published. Skip to content. Please share with your friends However, if you wish to use a different release, you may use one of the following source names:.Ubiquiti Controller forgotten password and unable to login! I am however surprised that it went through in the first place. If anyone out there know exactly why this happens please let me know in the comments below. This amazing program will allow you to access the configuration files of the UniFi Controller.
Not only does it allow you to access the files but it also lets you to edit the config files. An older version may be harder to find now so I am adding a direct link to the download below. All credit goes to Robomongo developers, you may visit them at Robo 3T.
Robomongo Download: robomongo Please make sure that you install the Robomongo software on the same computer UniFi Controller is running. Running it on a remote PC will not let you authenticate to the UniFi database. Once you have the program installed and running, please continue to step two. Your password will be the longest line there in its encrypted form. Now we want to replace this password with another encrypted password, for that continue to step three.
We will head over to Quickhash and download the program to generate a new encrypted password to be used with our UniFi controller.
Alternatively, you may also use the pre-created password that I have below and reset it to your own once logged in. Password: ubuntu You should now be able to successfully sign in to the UniFi Controller. I would also restart the controller if it is already running just to double-check it is working properly. If anyone has any idea why this issue occurs in the first place, I would appreciate it if you can shed some light on this problem in a comment below.
I hope this article was helpful for you in resolving the UniFi forgotten password issue. O is also my passion.
If you are interested in my services, you may hire me to do content writing, content marketing or other S. O work. Great, thanks a lot.
Briefly and simply explained. I did it with Roboter 3T, v1. I followed these instructions and this worked with the latest version for Mac. Thnx anyway. Anyone else faced this? I cannot get past connections. This worked only by using your password. I used MongoDB compass to change it which worked like a charm.The browser you are using is not supported.
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This can take just a few seconds. All you need to do is change the plan. The quality of service on the gateway will be set automatically.
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Faster device setup. Connecting a new customer? Hands-free antenna alignment.Good morning all. I tried to login to my Unifi Controller and it says my password is invalid however i have been using that password for 2 years now. Any idea what i can do?
This should completely reset the database, including credentials, and put it back to factory defaults. Settings, Site, Device Authentication. The ssh credentials are not the same as going through the controller. Try using the default unfi and ubnt or ubnt for both username and password.
They alternated between two passwords for a while Looks like your db has crashed. Do you have any backup to restore? Maybe it will solve the problem. Two weeks ago we couldn't get to the login page and contacted the technical support and guess what, they told us to reset it the key. No way we figured it out it was the db which had crashed.
Restored it with a latest backup. We lost some history but solved it without resetting it. If you get the hotspot manager login and not the controller login no need for DB OPs just go to the controllerIP:port and that's it.
Ran into the same thing, but just calmed down, checked the URL that was thrown up in the browser randomly at the button, and then I was back.
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Thanks guys. Sadly I had to reset the server. We found 6 helpful replies in similar discussions:.I was recently in a situation where I needed to reset a forgotten Ubiquiti UniFi controller password.
There is some forum posts on the Ubiquiti forums, but the procedure is not supported or officially documented in any way, the posts on the forums are also missing some required details I found. If your controller is installed on a 64bit operating system default for recent versionsyou should have no trouble following this method. The difficulty here is most MongoDB tools are bit only, so this took me a while to figure out. Your email address will not be published.
Save my name, email, and website in this browser for the next time I comment. Skip to content. The easy method: If your controller is installed on a 64bit operating system default for recent versionsyou should have no trouble following this method.
Head back to your UniFi login screen, unter your username and your new password and you should be straight in! Method for an older server with a 32 bit OS and probably a very old version of UniFi Controller: The difficulty here is most MongoDB tools are bit only, so this took me a while to figure out. Copy the output value from QuickHash. Take the following command and paste it into Notepad or a text editor pasting to the command prompt and substituting values can be tricky, I prefer to edit the line in Notepad first.
That should have updated the password, you can confirm if it was successful by running db. Head back to the UniFi login page and login with your new password! Leave a Comment Cancel reply Your email address will not be published.I need to get into a Ubiquiti UniFi Controller system that was setup by one of my predecessors.
The admin PW has long since been lost. Much thanks. Thanks to the help of one of my coworkers on the Dev team that was nice enough to help me out with this. My issue in the above screenshot was very simple: I had forgotten to drill into the "Ace" database, which is done with the "use ace" command.
Also, the password not only need to be hashed, but also must use a "salt" a concept am not familiar with - this is what I was stuck on. The steps were:. Open elevated CMD prompt:. Start UniFi Controller 4.
How to Install Ubiquiti UniFi Controller 5 on the Raspberry Pi
Run this to drill into the MongoDB database:. I cannot post text boxes in the appropriate place step 4 and 5 above. Honestly, I'd probably just start defaulting access points and then adopt them on a new controller, especially if they are on-site.
If you have some kind of access to the DB, can you try and migrate it to a 64 bit version of Windows if that's what you are looking for? That is the thing though - this is at a remote office several states away, which has no onsite IT. I do have root access to the DB, so good there.
Ubiquiti Controller Forgotten Password, Reset UniFi Administrator Password
Might try to migrate it to bit if I strike out on this. We no longer use UniFi this is the only UniFi system left - we are trying to repurpose it so I very much doubt we have support. Thanks though. Any chance to have it recreated it completely? That might be the easiest thing to do at this point. Thanks, Daniel. Hypothetically yes, but I'm not sure if we have the credentials for the AP's.
Just finding the laptop and getting into it trust relationship with Domain lost has already taken about 2 to 3 hours this week. I'm relying on a non-IT coworker who is on-site, so resetting the AP's is probably beyond scope of what I can ask of him.